Having a company that holds both residents and employees at its core is important to us. We know employees play a crucial role in delivering effective services for residents as well as supporting through impactful technology and innovation. We’re continuing to provide the flexibility and efficiency that our residents and employees need. We’re meeting challenges continually by reviewing our processes and improving how services are delivered.

The number and type of homes we have

6804

Social rent

955

Affordable rent

10

Subsidised rent

643

Independent living

396

Shared ownership

687

Leasehold

Shops

Garages

The map below shows towns and villages with the largest number of Fairhive properties and the areas of new builds and refurbs.

The total number of enquiries dealt with by the Contact Centre

96,854

We’ve seen a drop in contact centre enquiries as more residents use our customer portal My HomeHub and as we cleared the backlog of repairs less residents were chasing repairs.

Gender pay gap

%

We ensure employees are treated equally at all times, ensuring they have the same opportunities for development, recognition and reward. We’re proud that our average pay gap sits at 2.6%* (rounded to 3%) versus the UK average at 14.6%. We believe this has been achieved due to our proactive commitment to maintaining equality. For more information on gender pay gap reporting visit our website at www.fairhive.co.uk/gender-pay-gap-reports.

*This figure shows the difference between the average hourly rate paid to men and women. The lower the figure the smaller the difference men and women are paid.

Gender pay gap

%

We ensure employees are treated equally at all times, ensuring they have the same opportunities for development, recognition and reward. We’re proud that our average pay gap sits at 2.6%* (rounded to 3%) versus the UK average at 14.6%. We believe this has been achieved due to our proactive commitment to maintaining equality. For more information on gender pay gap reporting visit our website at www.fairhive.co.uk/gender-pay-gap-reports.

*This figure shows the difference between the average hourly rate paid to men and women. The lower the figure the smaller the difference men and women are paid.

Number of Inclusion Networks we ran

Internal meetings – making Fairhive
a great place to work

Our Inclusion Networks are open to all employees, providing a safe space to share experiences and gain support from colleagues. Nearly 65 employees attended one of our 2023/24 meetings discussing fertility, epilepsy, autism and deaf awareness.

Number of Inclusion Networks we ran

Internal meetings – making Fairhive
a great place to work

Our Inclusion Networks are open to all employees, providing a safe space to share experiences and gain support from colleagues. Nearly 65 employees attended one of our 2023/24 meetings discussing fertility, epilepsy, autism and deaf awareness.