£74,429,000
Total revenue
£3.0M
Total rent arrears
1080
Number of households accessing Welfare service
£4M
Total benefits secured for residents through our Welfare support team
We saw a drop in the number of households accessing welfare support which we believe is more likely a return to ‘normal’; last year’s figures were unprecedented. However, we have seen a ‘per case’ increase from £2,500 to £3,600 which indicates that cases are getting more complex and as the number of cases return to a more manageable workload we’re also able to give more in-depth support.
How we spent your rent
Routine Maintenance
Major repairs and planned maintenance
Services e.g. cleaning, gardening etc.
Depreciation
Management
Interest & financing costs
Transfer to reserve – pension gain
Transfer to reserve – general
Routine Maintenance
Major repairs and planned maintenance
Services e.g. cleaning, gardening etc.
Depreciation
Management
Interest & financing costs
Transfer to reserve – pension gain
Transfer to reserve – general
31*
Number of residents referred through our Step Up Step In programme – supporting residents who need additional support
£5527
Social Housing Cost Per Property
£673
Repairs cost
per property
* An increase in concerns over property condition
31*
Number of residents referred through our Step Up Step In programme – supporting residents who need additional support
£5527
Social Housing Cost Per Property
£673
Repairs cost
per property
* An increase in concerns over property condition
48.1m
Annual spend on new affordable housing
